call-monitoring

Syntora analyzes 100% of your sales team's communications (calls, messages, CRM) and delivers weekly action plans: where you're losing money, who to train, who to replace.

Voyc — independent third-party profile of a public API surface, by API Evangelist. Voyc is a conversation intelligence and compliance monitoring platform for regulated industries such as financial services and insurance. The platform automatically monitors 100% of contact centre interactions using speech analytics AI, flagging high-risk cases, comp